About Us - HP Memories Photo Scanning & Video Transfer Service
As of 2022, we have saved over 200 million memories and counting. All of our orders are processed at our state of the art facility in Indianapolis, IN. We are photography-minded people with diverse backgrounds who want to preserve the world's most important memories. At HP, we pride ourselves on our quality, convenience and trustworthiness.
Quality
What we do is breathe life into memories. Scanning is easy. Reviving images faded by time is not. On every scan we do, our experienced editors make the critical choices about color, tint, and shading that bring back a photo's original sparkle. After tens of millions of scanned and repaired images, we've learned one great thing: to do it right, it has to be done by hand. With our dpi enlargement resolution capabilities, you can enjoy crisp, vibrant digital photos on your large-screen TV, printed on a life-size canvas, or reproduced for a stunning large-scale photo album.
Convenience
We Make This Easy – In this fast-paced world, we’re all busy. That’s why we’ve created as simple of a process to get your memories digitized as possible. Life is full of complicated situations. This is not one of them! Fill out a quick online order form, print a prepaid UPS label, drop your photos in a sturdy box, and ship. Remember, you don't have to agonize over which photos to send. Our "pay only for what you want" feature lets you send everything, then decline up to 20% of the scans free of charge. And all of this comes at a very affordable price.
Trustworthy
With a $1000 guarantee that you'll never need to use. We don't leave safety to chance, which is why we may have gone overboard:
a. Cell Phone Updates: We are the only service that sends you prompt updates on your mobile phone with your order status.
b. Barcode Tracking: Your box of memories is tracked at every step in the process. You can track the status online, in real-time.
c. Video Monitoring: The contents of your order are visually recorded before and after they are scanned, as part of a security and verification process.
d. Weighing: We accurately weigh your box before and after it is scanned as an additional safety measure.
We’ve built the world's best facility for digitizing your memory. It is manned around the clock with over 65 high definition security cameras watching your memories all the time. Every image is not only scanned by hand, but digitally retouched by our professional editing team.
Indianapolis Processing
We process all of our orders in Indianapolis, IN. We recognized being located in the central U.S. allowed us to effectively serve all of our customers throughout the United States. Today, all orders are scanned in our Indianapolis facility - our world leading facility created just to handle our customers’ one-of-a-kind memories. We are constantly striving to improve our scanning technology and efficiency so that we can deliver that personal touch to each order.